Ken Tully & Co Pty Ltd (ABN 26 000 999 422) respects your privacy. This policy explains what personal information we collect through this website and our enquiry channels, how we use it, and how you can contact us about it. We aim to handle personal information in line with the Australian Privacy Principles.
What We Collect
We only collect personal information you choose to give us when you call, email or send an enquiry. This may include your name, business name, phone number, email address, and details or photos of the machine, wheel or product you need.
Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type and the pages viewed. This is used for security and to keep the site running properly.
How We Use It
- To respond to your enquiry and source the products you ask about
- To provide quotes, supply products and follow up on orders
- To keep records of our dealings with you, as required for business and tax purposes
We do not sell, rent or trade your personal information. We do not send marketing emails unless you have asked to receive them.
Who We Share It With
We only share your information where needed to fulfil your request — for example, with a supplier or manufacturer to source a product, or with a freight provider to deliver it — or where required by law. Our website and email are hosted by third-party service providers, who may store data in Australia or overseas.
Cookies
This website uses only the essential cookies needed for it to work. We do not currently use advertising or tracking cookies. If that changes, we will update this policy.
Security
We take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure, so please avoid sending sensitive information, such as payment card details, by email.
Access and Correction
You can ask to see or correct the personal information we hold about you, or ask us to delete it where we are not required to keep it. Contact us using the details below.
Questions or Complaints
If you have a question or concern about how we handle your personal information, please contact us first so we can try to resolve it:
Ken Tully & Co Pty Ltd
Phone: 0400 245 556
Email: info@cutgrindpolish.com.au
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Last updated: October 2026.